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Contact The Culture

Truckin Culture is built on community, creativity, and purpose. Whether you're reaching out for support, partnership, collaboration, or press, select the category below so we can direct your message to the right team.

Customer Service
Business Inquiries
Collaborations
Sponsorships
Press & Media
Wholesale
Culture Crew

 

Customer Service
info@truckinculture.co

Business / Collaborations / Press / Wholesale / Culture Crew
business@truckinculture.co

 

Due to the volume of inquiries we receive, please allow 2–5 business days for a response. We review every submission carefully.

Stay Connected

Truckin Culture is more than a brand,  it’s a movement rooted in community and creativity. Follow along for upcoming events, drops, skate videos, and stories from the culture.

 

Instagram | Youtube | TikTok

Join The Mission

Thanks for contacting us. We'll get back to you as soon as possible.

FAQs

How long does shipping take?

Orders typically ship within 2–5 business days. Shipping times may vary depending on your location and carrier.

Do you ship internationally?

Yes, Truckin Culture ships worldwide. Shipping costs and delivery times will be calculated at checkout.

Do you accept returns or exchanges?


Yes, we accept returns or exchanges on unworn items within 14 days of delivery. Items must be in original condition with tags attached.

 

How do I start a return?


Please contact our customer service team with your order number and reason for return, and we’ll guide you through the process.

Are your pieces true to size?

Most Truckin Culture pieces fit true to size unless stated otherwise on the product page. If you prefer a more relaxed or oversized fit, we recommend sizing up.

Will items restock once they sell out?

Many Truckin Culture pieces are produced in limited runs as part of seasonal drops. Some items may restock based on demand, but others are released once and never reproduced.

When do new drops release?

New collections and limited releases are announced through our SMS and email list first. Joining the list ensures you get early access before items sell out.

 

How fast do drops sell out?

Limited pieces can sell out quickly depending on demand. For the best chance at securing items, we recommend joining our early access list and being ready at drop time.

Do you collaborate with artists or creators?

Yes, Truckin Culture regularly collaborates with creatives, athletes, and cultural contributors who align with our mission. Visit the collaborations section on our contact page to submit your idea or portfolio.

Do you sponsor skateboarders or events?

We support skateboarders, community events, and initiatives that genuinely contribute to the culture. If you’re interested in sponsorship opportunities, please submit your proposal through our sponsorship inquiry form.

Where is Truckin Culture based?

Truckin Culture was founded in Orlando, Florida and is deeply rooted in the local skateboarding community. Our mission is to build culture, community, and creativity through skateboarding and design.

How can I contact Truckin Culture?


You can reach us through the contact page and select the category that best fits your inquiry.

How can I stay updated on drops?

Join our SMS and email list to receive early access to releases, giveaways, and news from the culture.

FAQs

Pre Order

What is a pre-order?

A pre-order allows you to reserve an item before it is produced or released. This guarantees your piece from the upcoming drop before it sells out.

When will my pre-order ship?

Pre-order items typically ship within X–X weeks after the pre-order window closes. Production timelines may vary, but we will keep customers updated throughout the process.

Will I be charged immediately for a pre-order?

Yes, payment is processed at checkout to secure your item from the upcoming production run.

Can I cancel a pre-order?

Pre-orders may only be canceled within 24 hours of purchase. After that, the order is sent into production and can no longer be changed.

Can I order other items with a pre-order?

If your order contains both pre-order and in-stock items, everything may ship together once the pre-order item is ready. To receive in-stock items sooner, we recommend placing separate orders.

Why does Truckin Culture offer pre-orders?

Pre-orders help us produce responsibly and reduce waste while ensuring the community has access to limited pieces. It allows us to focus on quality production while staying true to the culture we represent.